Welcome to Swasthya Organic. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
Acceptance of Terms
By visiting or purchasing from our website (www.swasthyaorganic.com), you agree to adhere to these terms and any applicable laws and regulations.
Products and Services
Swasthya Organic offers a variety of organic products, including oils and wellness items. All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue any product at any time.
Orders and Payment
- Order Processing: Once an order is placed, you will receive a confirmation email. All orders are subject to availability and acceptance.
- Payment Methods: We accept major credit/debit cards, UPI, and other secure payment gateways. All payments must be made at the time of purchase.
- Pricing: Prices for products are subject to change without notice. The price charged will be the price displayed at the time of purchase.
- Order Cancellations: You may cancel your order within 24 hours by contacting our customer support team. After this time, cancellations may not be possible if the order has already been processed.
Shipping and Delivery
- Shipping Policy: We ship orders to addresses within India and select international locations. Shipping fees and delivery times are calculated at checkout based on your location.
- Delivery Times: Standard shipping usually takes 5-7 business days. Express shipping options are available for faster delivery.
- Delayed or Lost Packages: Swasthya Organic is not responsible for delays or lost packages due to courier issues, but we will assist you in tracking the shipment.
- Shipping Errors: If an incorrect shipping address is provided, additional charges may apply for reshipment.
Returns and Refunds
- Return Policy: We accept returns on unopened, unused products within 30 days of delivery. To initiate a return, please contact our customer service team.
- Refunds: Refunds will be processed once the returned items are received and inspected. Refunds will be issued to the original payment method within 7-10 business days.
- Damaged Products: If your order arrives damaged, please contact us within 48 hours with photos of the damaged product for a replacement or refund.
Privacy Policy
We are committed to protecting your privacy. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
Intellectual Property
All content on this website, including text, images, logos, and product descriptions, is the intellectual property of Swasthya Organic. You may not use, reproduce, or distribute any content without our express written consent.
Limitation of Liability
Swasthya Organic is not liable for any damages that arise from the use of our products or website. Our products are offered as-is, and we make no warranties, either expressed or implied.
Changes to Terms
Swasthya Organic reserves the right to update or modify these terms at any time without notice. Changes will be posted on this page, and it is your responsibility to review these terms regularly.